Returns & Exchanges
We want you to love your Cuyana pieces. If you are not completely satisfied, we accept returns of unworn, unwashed, and monogram-free items within 30 days of delivery.
Return Process
- 1.Initiate Return
Visit our online returns portal and enter your order number and zip code to start the process.
- 2.Print Label
Select the items you wish to return and print the prepaid UPS shipping label provided.
- 3.Pack Items
Place the items in their original packaging, ensuring all tags are attached and the dust bag is included.
- 4.Drop Off
Drop off your package at any authorized UPS location. Your refund will be processed once the return is inspected.